Bankers reveal common type of cons during fraud awareness week
Most cases of fraud are seemingly social engineering, stealing credentials and identities for Push Payment fraud, due to rising digital adoption.
Equity Bank cuts bad-loan insurance on promise of lower rates
The impact of high interest rates continued to be felt in the banking sector with Equity Bank facing higher costs on deposits while loans advanced to customers shrunk on declined demand.
EAC rescues Equity Bank from Kenya profit decline
The decline of loans advanced to customers from Kes459 billion to Kes423 billion means the bank made money from charging higher interest rates, which could fuel defaults.
Kamiti calls bypass multibillion banking firewalls
Even as Kenyan banks build strong IT systems to prevent digital fraud, criminals are still getting access from inside men and customers who hand over passwords to a stranger over the telephone, forget to report a stolen ID or transact in public
The boy from Nyatike connecting Africa one “village” at a time
There was an obvious disparity between him and students who had come from private institutions and had better experience with the machines, it always felt that he was playing catch up.
Kenyan regulator helps banks recapture digital lending market
Kenya’s regulator ordered informal lenders to seek licenses in March 2022 where it received over 400 applications from several players. CBK initially granted approvals to only 51 firms and took almost a year to approve only 19 more.
Safaricom hooks youth to arrest falling call time
At Kes140 billion, M-Pesa revenues now make up 43 percent of mobile money incomes dwarfing voice, mobile data and messaging incomes for the telco.
Banks ease the school calendar anxieties with happy faces
This world where parents hug happy kids and kiss chubby cheeks, fathers teaching how to tie school shoes and even creating family time to read, could offer cozy comfort.
In mobile banking the brand is customer obsession
Family Bank was voted as the best tier two bank and overall third-best bank in customer satisfaction and digital banking experience in a 2023